Information and Advice Manager

30 hours per week, pro rata £22,000 to £25,000 FTE according to experience

Do you value the importance of confidential, accurate and timely information and advice for older people? We are looking for experience and leadership to develop our flagship information and advice service, providing high quality casework in a wide range of subjects including welfare benefits, housing option and care choices.

You will be joining the senior management team of Age UK North Craven, taking responsibility for the following:-

.To provide an in-depth information and advice service to Age UK North Craven's clients, supporting them through later life, to the quality standards set by Age UK.

.To ensure the needs of older people approaching Age UK North Craven are fully understood and recorded, and that Age UK North Craven can respond with an effective range of support through our in-house services, or makes appropriate referrals on to partner agencies.

.To develop and support outcomes monitoring on behalf of the organisation, so Age UK North Craven can demonstrate the impact of its services, assisting with the development of strategy and services accordingly.

For more information, and the job application pack please contact Age UK North Craven, Cheapside, Settle, BD23 9EW tel. 01729 823066,

Email:info@ageuknorthcraven.org

or download from http://www.ageuk.org.uk/northcraven/vacancies/

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